As a quality and customer oriented testing laboratory, Pangenia treasures feedbacks from all parties and handles complaints according to defined policy. You may reach us through one of the following ways:

	Tel: +852 3989 6160
	Fax: +852 3989 6161
	Email: info@pangenialife.com
	Correspondence: 10/F, Stelux House, No.698 Prince Edward Road East, San Po Kong, Kowloon, Hong Kong

Pangenia will confirm receipt of the complaint, and will communicate the result of the complaint investigation with the party concerned.